E7
IceKing Ice Thickness Sensor or Probe Fault

IceKing ice maker shows E7; unit may start but quickly stops ice production.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Misaligned ice thickness probe, Scale buildup on thickness sensor, Broken thickness sensor bracket, Failed ice thickness sensor

How to Fix / Troubleshooting

Safety first: Unplug the ice maker before reaching near the evaporator or moving parts.

Step-by-step checks:

  • 1. Locate the ice thickness probe: On many IceKing models, a metal or plastic thickness sensor hangs near the evaporator plate where ice forms and is harvested.
  • 2. Inspect alignment: Ensure the probe is positioned correctly according to the user manual—usually just touching or slightly above the ice surface when a slab forms.
  • 3. Clean mineral deposits: Use a soft cloth and a food-safe descaler or vinegar solution to remove scale from the probe. Rinse and dry thoroughly.
  • 4. Check mounting bracket: Verify the probe bracket is not bent or broken. A loose bracket can cause incorrect readings and E7 errors.
  • 5. Inspect wiring: Follow the probe wires back to the control board. Confirm the connector is secure and wires are not damaged.
  • 6. Replace sensor if needed: If cleaning and realignment do not clear the error, replace the ice thickness sensor assembly.

When to call a technician: If the evaporator area is heavily iced over or difficult to access, or if you are unsure of the correct probe position, a technician can adjust and calibrate the sensor.

Advertisements

Repair Difficulty

Medium 3/5

Required Part

Ice Thickness Sensor
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements