IceKing ice maker forms ice on the evaporator but does not drop it into the bin.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit before touching the evaporator or harvest mechanism.
Step-by-step checks:
- 1. Descale evaporator: Use an IceKing-approved descaler to remove mineral buildup from the evaporator plate.
- 2. Adjust thickness sensor: Ensure the thickness probe is set correctly so the control initiates harvest at the proper ice thickness.
- 3. Inspect harvest motor: Check the harvest motor assembly for free movement and replace if weak or stalled.
- 4. Observe harvest: During harvest, watch whether ice loosens from the plate. If not, the hot gas function may be impaired and requires a technician.
When to call a technician: If descaling and adjustments do not restore harvest, sealed-system or valve issues should be handled professionally.
Repair Difficulty
Required Part
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