IceKing Improper Ice Formation

IceKing ice maker produces ice but cubes are very small, hollow, or melt quickly.

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Possible Causes

Low water level in reservoir, Restricted water inlet, Incorrect ice thickness sensor setting, High freezer/evaporator temperature

How to Fix / Troubleshooting

Safety first: Unplug the unit before adjusting internal components.

Step-by-step checks:

  • 1. Check water level: Inspect the water reservoir during operation. If level is low, check the inlet valve and supply line for restrictions.
  • 2. Clean scale: Descale the reservoir, circulation lines, and evaporator using an IceKing-approved cleaner to improve water flow.
  • 3. Adjust thickness sensor: If your model allows, adjust the ice thickness sensor or probe slightly to increase ice thickness, following the manual.
  • 4. Verify condenser cleanliness: Ensure the condenser is clean so the evaporator can reach proper temperature.

When to call a technician: If adjustments do not improve cube quality, a technician can check refrigerant charge and sensor calibration.

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Repair Difficulty

Easy 2/5

Required Part

Ice Thickness Sensor
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