Ice maker emits a musty, moldy, or sour odor from the ice or interior

Safety: Unplug the unit. Use only food-safe, manufacturer-approved cleaners and sanitizers.

• 1. Discard ice: Empty the ice bin completely and discard all existing ice.
• 2. Deep clean: Remove the bin, reservoir cover, and any removable parts. Wash with warm water and mild detergent, then rinse.
• 3. Descale and sanitize: Run a full cleaning cycle with Iceman-approved ice machine cleaner, followed by a sanitizing rinse per the manual.
• 4. Clean scoop and surroundings: Wash the ice scoop and ensure it is stored outside the bin or in a clean holder. Wipe down surrounding surfaces.
• 5. Maintenance schedule: Implement a regular monthly cleaning schedule, or more often in hard water or commercial use.