Iceman Excessive Ice Thickness / Overfill

Ice maker produces very large, thick ice slabs that jam or do not break properly

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misadjusted ice thickness probe, Stuck water level float, Control board not terminating freeze cycle correctly

How to Fix / Troubleshooting

Safety: Unplug the unit before adjusting sensors.

  • 1. Inspect ice thickness probe: Ensure it is not bent away from the evaporator. Clean off any scale and verify it is mounted at the correct distance per the manual.
  • 2. Check water level control: Make sure the float or level sensor is not stuck in the low position, causing overfilling. Clean and free up movement.
  • 3. Reduce thickness setting: If your Iceman model allows, slightly reduce the ice thickness setting and test several cycles.
  • 4. Control board evaluation: If adjustments have no effect, the control board may not be reading the sensor correctly and may need replacement.
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Repair Difficulty

Medium 3/5

Required Part

Ice Thickness Sensor / Float Assembly
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