Igloo
Keypad / User Interface Failure
Buttons on the control panel do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture under control panel, worn membrane switch, loose ribbon cable to control board, failed UI PCB
How to Fix / Troubleshooting
Safety first: Unplug the unit before removing the control panel.
- Dry the panel: If the panel has been splashed, unplug the unit and allow it to dry for several hours. Do not use excessive heat.
- Inspect ribbon cable: Remove the top or front cover to access the control panel. Ensure the ribbon cable from the keypad to the main board is fully seated.
- Clean contacts: If accessible, gently clean the ribbon contacts with isopropyl alcohol and reinsert.
- Replace keypad/UI board: If specific buttons never work or require excessive pressure, replace the control panel membrane or user interface board with the correct Igloo part.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Keypad Assembly
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