Water appears inside the ice storage bin or under the ice basket, causing ice to clump together.

Safety first: Unplug the unit before removing internal parts.

• Empty and dry bin: Remove the ice basket, discard clumped ice, and dry the bin thoroughly.
• Check meltwater drain: Locate the small drain opening or channel under the evaporator area. Clear any ice, scale, or debris blocking it using a soft brush or pipe cleaner.
• Inspect ice tray movement: Run a cycle while observing the tray. Ensure it tilts fully to release ice and returns to the correct position. If it stops short, check for obstructions or mechanical damage.
• Clean interior surfaces: Wipe interior walls and the underside of the lid to reduce condensation dripping into the bin.
• Verify basket position: Make sure the ice basket is seated correctly so meltwater drains to the reservoir, not into the bin.