Water leaks from the bottom or sides of the ice maker onto the counter or floor.

Safety first: Unplug the unit immediately and wipe up any spilled water to prevent slipping or electrical hazards.

• Check drain plug: Turn the unit around and inspect the bottom drain cap. Ensure it is fully tightened and the rubber gasket is not cracked or missing. Replace the gasket or plug if damaged.
• Inspect reservoir: Remove the ice basket and visually inspect the reservoir for cracks or splits, especially at seams and corners.
• Look for internal hose leaks: Remove the side or rear panel and check all water hoses for disconnections or cracks. Reattach any loose hoses with proper clamps.
• Do not overfill: Only fill the reservoir to the MAX line. Overfilling can cause water to spill into areas not designed to hold water.
• Test for leaks: After repairs, place the unit on a dry towel, fill with water, and observe for 15–20 minutes before plugging in to confirm no leaks remain.