Ice cubes are too large, fused together, or wet and slushy

Safety first: Unplug the ice maker before adjusting internal components.

• Check water level control: Inspect the float or level sensor in the reservoir. Ensure it moves freely and is not stuck in the high position. Clean scale and debris.
• Verify bin temperature: Make sure the bin door closes fully and the gasket seals. Warm air entering the bin can partially melt ice, causing clumping.
• Run cleaning cycle: Mineral buildup can affect water distribution and cause uneven freezing. Descale the system per the manual.
• Control adjustment: If your model allows fill-time adjustment via service mode, reduce the fill time slightly to prevent overlarge cubes.