E5
Insignia Compressor Start or Overload Protection Fault

Display shows E5 and the unit stops making ice; compressor may not start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed compressor start relay, Open thermal overload, Locked compressor, Faulty main control board relay

How to Fix / Troubleshooting

Safety first: Unplug the ice maker. Do not attempt to open the sealed refrigeration system or handle refrigerant without proper certification.

  • Check ventilation: Ensure there is at least several inches of clearance around the sides and back of the unit. Overheating can trigger protection faults.
  • Clean condenser area: If accessible, vacuum dust from the condenser coil and fan area at the back or bottom of the unit.
  • Listen for compressor attempts: Plug in and start the unit. If you hear a click and brief hum followed by another click, the start relay or compressor may be failing.
  • Access the compressor start components: With power unplugged, remove the rear panel. Locate the compressor and the small plastic start device and overload mounted on its terminals.
  • Inspect for burn marks: If the start relay or overload looks burnt or smells burnt, replace the start device kit.
  • Test continuity: Use a multimeter to check the overload and relay for continuity per their specifications. Replace if open or out of spec.
  • If E5 persists after replacing start components: The compressor itself or the control board relay may be defective. This typically requires a professional technician and may not be economical to repair.
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Repair Difficulty

Professional Required 5/5

Required Part

Compressor Start Relay and Overload
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