Display shows “ICE FULL” or full indicator light stays on even when bin is empty; unit will not make ice.

Safety first: Unplug the unit before cleaning or adjusting sensors.

• Empty and dry the bin: Remove the ice basket and dry any condensation that may be on the sensors.
• Clean IR sensors: If your Insignia model uses optical sensors, gently wipe the emitter and receiver windows with a soft, lint-free cloth.
• Check mechanical lever: If there is a plastic lever that detects ice level, move it up and down to ensure it is not jammed by ice or debris.
• Inspect sensor alignment: Make sure the sensor pair faces each other directly and that brackets are not bent.
• Power cycle: Plug the unit back in and see if the ICE FULL indicator clears. If it remains on with an empty bin, replace the ice full sensor assembly.