Insignia
Control Panel or Microcontroller Lockup
Ice maker does not respond to button presses; display is frozen but backlight may be on.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Static discharge or power surge, Moisture under control panel, Failing touchpad or buttons, Faulty main control board
How to Fix / Troubleshooting
Safety first: Unplug the unit before removing any covers.
- Power reset: Unplug the ice maker for at least 10 minutes to allow the control board to fully discharge, then plug back in.
- Dry the panel: If condensation is visible under the lid or panel, leave the unit open and unplugged for several hours to dry.
- Check buttons: Press each button firmly several times to free any stuck contacts.
- Inspect control board: If accessible, remove the top or front panel to inspect the control PCB for corrosion or burn marks.
- Replace components: If the panel remains unresponsive, the control panel assembly or main control board may need replacement.
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Repair Difficulty
Hard
4/5
Required Part
Control Panel Assembly
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