Ice maker runs but makes no ice at all; compressor may not get cold, no frost on evaporator.

Safety first: Unplug the unit. The sealed refrigeration system contains refrigerant under pressure and must only be opened by certified technicians.

• Check basic operation: Confirm the fan runs and the compressor gets warm or slightly hot after several minutes of operation.
• Inspect evaporator: After 10–15 minutes of running, open the lid and feel near the evaporator plate (without touching any moving parts). It should be very cold with some frost forming. If it remains room temperature, there is likely a sealed system issue.
• Look for oil stains: Oil spots on tubing or joints can indicate a refrigerant leak.
• Do not attempt DIY recharge: Home recharging kits are unsafe and can damage the unit. Sealed system repairs require specialized tools and refrigerant handling certification.
• Next step: Contact an authorized Insignia service provider. In many cases, sealed system repairs on compact ice makers are not cost-effective compared to replacement.