Unit powers on, lights work, but no water flows to the ice tray; pump is silent.

Safety first: Unplug the ice maker and empty the reservoir.

• Access the pump: Remove the bottom or side panel to locate the small water pump connected to the reservoir and ice tray.
• Check for obstructions: Remove the pump intake screen and clear any debris. Spin the impeller gently with a small tool to ensure it moves freely.
• Inspect wiring: Confirm the pump connector is firmly attached to the control board and wires are intact.
• Prime the pump: Refill the reservoir, tilt the unit slightly to help remove air pockets, then plug in and start a cycle. Listen for pump operation.
• Replace pump if needed: If the pump remains silent or only hums without moving water, replace the circulation water pump.