Water appears under the ice maker only when it is running; no visible leak from reservoir.

Safety first: Unplug the unit and dry the surrounding area.

• Inspect underside: Tilt the unit slightly and look for a removable drip tray or channel. Ensure it is properly seated.
• Clean drain paths: If there is a small drain hole under the evaporator or tray, clear it with a soft brush or pipe cleaner to allow meltwater to flow correctly.
• Control humidity: In very humid environments, some condensation is normal. Ensure good airflow around the unit and avoid placing it near steam sources.
• Check internal hoses: If accessible, inspect any small hoses that carry meltwater to the reservoir or drip tray for cracks or disconnections.
• Replace damaged components: A cracked drain hose or tray should be replaced to prevent ongoing leaks.