How to Fix / Troubleshooting

Safety: Unplug the ice maker before removing the control panel.

Check for lock mode: Some models have a child lock or pause function. Refer to the user manual to ensure the unit is not locked.
Clean control panel: Wipe the panel with a slightly damp cloth to remove sticky residue that may cause buttons to stick. Do not spray cleaner directly onto the panel.
Inspect ribbon cable: Remove the top/front panel to access the control board. Ensure the flat ribbon cable from the display/control panel is fully inserted and not damaged.
Test buttons: With the unit reassembled and powered, press each button and observe if any response appears on the display. If none respond, the UI board or main board may need replacement.
Replace UI board: If only certain buttons fail and the cable is intact, replace the user interface/control panel assembly.

Unit powers on but will not start ice-making cycle when the power/start button is pressed.

Possible Causes