KitchenAid
User Interface Keypad Failure
Control panel buttons do not respond or respond intermittently
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touchpad, loose ribbon cable, moisture behind control panel, cracked UI board
How to Fix / Troubleshooting
Safety: Unplug the ice maker before removing the control panel.
- Clean surface: Wipe the control panel with a dry cloth to remove moisture or residue.
- Access UI board: Remove the front panel to expose the user interface and ribbon cable.
- Reseat cable: Disconnect and reconnect the ribbon cable to ensure a solid connection.
- Inspect board: Look for cracks or burn marks on the UI board. Replace the KitchenAid user interface board if damaged or if buttons remain unresponsive.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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