E12
KitchenAid
Clean Cycle Control or Flow Fault
Self-clean cycle will not start or aborts with error
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Low water level during clean cycle, blocked circulation pump, failed clean cycle sensor, control board software fault
How to Fix / Troubleshooting
Safety: Disconnect power and turn off water before servicing. Use only approved ice machine cleaner.
- Verify water supply: Ensure the water supply is on and pressure is adequate before starting a clean cycle.
- Check reservoir: Confirm the reservoir fills properly. If not, address inlet valve or float issues first.
- Inspect circulation pump: Access the pump and check for obstructions or scale buildup. Clean the pump housing and impeller.
- Run manual clean: Mix cleaner per instructions, fill reservoir manually if needed, and run a manual clean cycle if your model allows.
- Control reset: Disconnect power for 5 minutes to reset the control. If the error persists, the control board may need replacement.
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Repair Difficulty
Hard
4/5
Required Part
Circulation Pump
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