Ice maker stops mid-cycle; harvest cycle does not complete

Safety: Unplug the ice maker before disassembly.

• Observe behavior: Start a cycle and listen for the harvest motor. If it hums but does not turn, the motor or gears may be seized.
• Access harvest assembly: Remove the front cover of the ice-making head to expose the harvest motor, cam, and switches.
• Inspect cam and switch: Look for broken plastic cam teeth, loose mounting screws, or a bent cam switch actuator.
• Check for obstructions: Ensure no ice chunks or mineral buildup are blocking the grid or harvest fingers.
• Test motor: With a multimeter, check for proper voltage at the harvest motor during the harvest phase. If voltage is present but the motor does not turn, replace the motor.
• Replace assembly if needed: Many KitchenAid ice makers use a combined harvest motor and cam kit. Replace the entire harvest assembly if multiple components are worn.