KitchenAid Overfreezing / Excessive Ice Thickness

Ice maker produces very large, thick slabs that are hard to break

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Ice thickness sensor set too thick, failed thickness probe, control board not recognizing thickness, low water flow causing uneven freeze

Safety: Disconnect power before adjustments.

Adjust thickness setting: If your KitchenAid model has a user or service adjustment for ice thickness, set it to a thinner setting.
Clean sensor and evaporator: Remove scale from the evaporator and thickness sensor to ensure accurate detection.
Check water flow: Verify that water flows evenly over the evaporator. Clean the distribution tube and pump.
Replace sensor: If adjustments have no effect, replace the ice thickness sensor.

Medium 3/5

Ice Thickness Sensor

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