KitchenAid
Ice Level Detection Failure – Continuous Operation
Ice maker runs continuously and does not shut off even when bin is full
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed ice level optics, stuck bin thermostat, shorted bin thermistor, misadjusted mechanical bin arm (on some models)
How to Fix / Troubleshooting
Safety: Unplug the unit before working near electrical components.
- Check bin fullness: Confirm the bin is actually full and not just bridged with ice. Break up any ice clumps.
- Inspect ice level sensors: Clean and inspect the optical sensors or mechanical bin arm. Ensure they move freely and are not blocked by ice.
- Test bin thermostat/thermistor: Use a multimeter to check the bin sensor. Replace if it reads open or shorted at room temperature.
- Replace optics kit: If cleaning does not restore proper shutoff, replace the KitchenAid ice level optics or bin sensor assembly.
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Repair Difficulty
Medium
3/5
Required Part
Ice Level Optics Kit
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