Ice cubes are fused together into large blocks in the storage bin.

Safety first: Unplug the unit before extended cleaning or relocation.

• Break up clumps: Manually break apart large ice blocks and discard any that are excessively melted.
• Improve usage pattern: Use or discard ice regularly rather than letting it sit for long periods.
• Reduce humidity: Avoid placing the unit near dishwashers or cooking areas that emit steam.
• Limit lid opening: Open the lid only when necessary to reduce warm, moist air entering the bin.

Some clumping is normal in non-frosted storage bins; frequent use and proper environment minimize the issue.