Water pooling inside the ice storage bin, causing ice cubes to clump together.

Safety first: Unplug the unit before cleaning internal drains.

• Empty and dry bin: Remove all ice and wipe the bin dry with a clean cloth.
• Clear drain channel: Locate the small drain hole or channel at the bottom of the ice compartment. Use a soft brush or pipe cleaner to remove debris or scale.
• Check bin seating: Ensure the ice basket is correctly positioned so that meltwater can flow to the drain and not pool in corners.
• Inspect drain plug: If there is a plug at the back of the bin, verify that its gasket is intact and seated properly.

Persistent pooling may indicate a damaged internal drain path, which can require partial disassembly to repair.