E10
Koldfront Defrost / De-ice Cycle Fault (Evaporator Not Releasing Ice)

Display shows E10; unit may fill with water but does not freeze properly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty hot gas valve (if equipped), defective defrost heater (on certain models), control board timing error, scale buildup on evaporator surface

How to Fix / Troubleshooting

Safety First: Unplug the unit and shut off water before servicing.

Steps to address E10:

  • Manual defrost: Remove ice from the bin and leave the unit unplugged with the door open for several hours to melt any ice buildup on the evaporator.
  • Clean evaporator: Once thawed, clean the evaporator plate with a soft cloth and a 1:1 mixture of warm water and white vinegar to remove mineral scale.
  • Check hot gas valve / heater: Access the valve or heater assembly (model-dependent) and inspect wiring and connectors. Test coil or heater resistance with a multimeter; replace if open.
  • Inspect control board: Look for burnt components or loose connectors on the main control board.
  • Replace faulty component: Install a new Koldfront-compatible hot gas valve or defrost heater if testing indicates failure.
  • Test operation: Restore power and water, then run several cycles to confirm proper ice release and that E10 does not return.
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Repair Difficulty

Hard 4/5

Required Part

Hot Gas Valve
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