Ice cubes are hollow or have large holes in the center.

Safety First: Unplug the unit and shut off water before disassembling water distribution parts.

Steps to correct hollow ice:

• Clean spray nozzles: Remove the water distribution tube or spray bar and clean all holes with a soft brush and vinegar solution.
• Check water pressure: Ensure household water pressure is within the recommended range and that the supply line is not restricted.
• Descale evaporator: Clean the evaporator plate to improve heat transfer and more even freezing.
• Verify fill time: Observe a cycle to ensure the reservoir fills adequately before freezing begins.