Ice maker runs but does not make any ice; water does not appear on the evaporator plate.

Safety first: Turn off water and unplug the unit before disconnecting hoses.

• Confirm water supply: Make sure the household shutoff valve is fully open and the building water supply is on.
• Inspect hose routing: Pull the unit out and check that the water line is not kinked or crushed.
• Clean inlet screen: Disconnect the water line at the back of the unit and rinse the inlet screen to remove sediment.
• Test inlet valve: With the unit unplugged, measure coil resistance on the water inlet valve. Replace the valve if the coil is open or if it does not open when energized during a fill cycle.