Water accumulates inside the unit or in the bin instead of draining properly.

Safety first: Unplug the unit and be prepared for water spillage when opening drain components.

• Clear visible debris: Remove the bin and check the drain opening for ice chips or food particles. Clear by hand.
• Flush drain line: Use warm water to flush the internal drain tube. A turkey baster or squeeze bottle can help push clogs through.
• Check drain hose routing: Ensure the external drain hose slopes downward all the way to the drain and is not submerged in standing water.
• Inspect pump: If equipped with a drain pump, remove and check for obstructions at the impeller. Replace the pump if the impeller is broken or the motor is seized.