Ice maker stops and displays E02, unit may start then quickly shut down.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power before removing panels. Do not attempt to connect gauges or add refrigerant unless you are EPA‑certified.
Basic checks you can do:
- Check air and water filters: Ensure any external air filters are clean and that the water filter (if installed) is not clogged, as poor water flow can cause freeze‑up.
- Inspect evaporator for ice buildup: Remove the front panel and observe the evaporator grid. If it is a solid block of ice and not releasing during harvest, the machine may be running too long or not harvesting properly. Clean the evaporator with Manitowoc‑approved ice machine cleaner and sanitizer.
- Verify water flow: Check that the water inlet valve is supplying adequate water and that the water curtain or water distribution tube is not blocked with scale.
- Reset the machine: After correcting obvious issues, power the unit off for 5 minutes, then restart and monitor. If E02 reappears quickly, stop using the machine.
When to call a technician: Persistent E02 usually indicates a refrigerant issue (leak, restriction, or faulty low pressure switch). A Manitowoc‑qualified refrigeration technician should check suction pressure, superheat, and the low pressure control.
Repair Difficulty
Required Part
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