Ice appears cloudy or has white flakes inside.

Steps:

• Check if your Marvel ice maker is connected to a water filter. If not, consider installing a Marvel‑approved inline filter to reduce minerals.
• Perform a full descaling of the ice maker using a nickel‑safe ice machine cleaner per Marvel’s instructions.
• Clean the reservoir and water distribution system thoroughly.
• After cleaning, discard several batches of ice until the ice appears clear.
• If water hardness is very high, consider a whole‑house or point‑of‑use softening/conditioning system.