E11
Maytag Defrost System Failure (if equipped)

Ice maker indicates defrost or de-ice error, heavy frost or ice buildup around evaporator

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed defrost heater, open defrost thermostat, faulty defrost control on main board, restricted airflow causing localized freezing

How to Fix / Troubleshooting

Safety first: Disconnect power before defrosting or accessing heaters. Water may drip; protect flooring.

  • Manual defrost: Remove the ice bin and front panel. Allow the unit to sit unplugged with doors open until all ice and frost melt. Use towels to absorb water.
  • Inspect defrost components: Locate the defrost heater and thermostat near the evaporator (if your Maytag model uses active defrost). Check for broken wires or burnt spots.
  • Test heater: Disconnect the heater and measure resistance. An open circuit indicates a failed heater that must be replaced.
  • Test thermostat: With the thermostat cold, check for continuity. Replace if open when it should be closed.
  • Check control board: If heater and thermostat test good, the defrost control circuit on the main board may be faulty and require replacement.
  • Restore airflow: Ensure fans and ducts are clear to prevent reoccurring frost buildup.
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Repair Difficulty

Hard 4/5

Required Part

Defrost Heater
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