E13
Maytag Ice Thickness Sensor / Probe Failure

Ice maker indicates sensor calibration error, inconsistent ice thickness

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty or scaled thickness probe, misadjusted thickness sensor, failed thickness control circuit on board

How to Fix / Troubleshooting

Safety first: Disconnect power and shut off water before cleaning internal components.

  • Locate thickness probe: On many Maytag ice makers, a metal or plastic probe contacts the ice slab to determine thickness.
  • Clean probe: Use a soft cloth and ice machine cleaner solution to remove mineral deposits from the probe. Rinse thoroughly with clean water.
  • Check adjustment: If your model has an adjustable thickness screw or knob, verify it is set to the factory-recommended position. Adjust slightly if ice is consistently too thin or thick.
  • Inspect wiring: Ensure the probe wiring is intact and firmly connected to the control board.
  • Replace probe: If cleaning and adjustment do not resolve the issue, replace the ice thickness sensor/probe assembly.
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Repair Difficulty

Medium 3/5

Required Part

Ice Thickness Sensor / Probe
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