E1
Monogram Evaporator Thermistor Failure

Ice maker will not run; display shows E1 and unit may shut down shortly after power-up.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open evaporator thermistor, shorted evaporator thermistor, damaged thermistor harness, failed main control board

How to Fix / Troubleshooting

Safety First: Unplug the ice maker or switch off the dedicated circuit breaker before servicing. Water and electricity are both present—use caution.

  • Power reset: Disconnect power for 5 minutes, then restore power to see if the E1 code clears. If it returns, continue.
  • Access thermistor: Remove the front kick plate and lower panel as needed. Access the evaporator area behind the ice-making compartment. The evaporator thermistor is usually clipped to the evaporator tubing.
  • Inspect wiring: Check the thermistor leads and connector for corrosion, broken wires, or loose connections at the main control board.
  • Test thermistor: With power still disconnected, disconnect the thermistor from the harness and measure resistance with a multimeter. Compare to Monogram service specs (typically around 10kΩ at 77°F / 25°C). An open or shorted reading indicates a bad thermistor.
  • Replace if faulty: If readings are out of range, replace the evaporator thermistor. Clip the new sensor in the same location and route wires away from sharp edges and moving parts.
  • Check control board: If the thermistor tests good but E1 persists, inspect the main control board for burnt components or corrosion and consider replacement.
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Repair Difficulty

Medium 3/5

Required Part

Evaporator Thermistor
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