E9
Monogram Low Voltage / Power Supply Fault

E9 error; unit may not start or may shut down shortly after starting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect supply voltage, loose power connections, failing main control board power supply section, tripped internal thermal protector

How to Fix / Troubleshooting

Safety First: Turn off the circuit breaker before inspecting electrical connections. If you are not comfortable working with electricity, contact a qualified technician.

  • Verify outlet: Confirm the ice maker is connected to a properly grounded outlet with the correct voltage as specified on the rating plate (typically 115V AC).
  • Check breaker: Ensure the dedicated breaker is not weak or tripping intermittently. Reset if necessary.
  • Inspect power cord: Examine the power cord for cuts, burns, or crushed sections. Replace if damaged.
  • Internal connections: Remove the control compartment cover and check that all wire nuts and plug connectors to the main control board are tight and free of corrosion.
  • Board replacement: If supply voltage is correct and connections are solid but E9 persists, the main control board may have a failed power supply circuit and should be replaced.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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