Monogram
Thin or Hollow Ice Formation
Ice cubes are very small, thin, or hollow.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Insufficient water flow, scaled water distribution system, incorrect ice thickness sensor calibration, low water pressure
How to Fix / Troubleshooting
Safety First: Disconnect power and water before servicing water components.
- Check water pressure: Ensure household water pressure meets specifications. If low, correct the plumbing issue.
- Clean distribution system: Remove and clean the water distribution tube or spray bar and the evaporator surface using approved cleaner.
- Descale: Run a full descaling cycle to remove mineral buildup that can restrict water flow.
- Inspect thickness sensor: Clean the ice thickness sensor and verify it is properly positioned per the service manual.
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Repair Difficulty
Medium
3/5
Required Part
Ice Thickness Sensor
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