Monogram Contaminated Ice / Taste and Odor

Ice has a bad taste or odor.

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Possible Causes

Dirty bin, biofilm or scale in water system, old water filter, contaminated water supply

How to Fix / Troubleshooting

Safety First: Turn off the ice maker and discard all existing ice before cleaning.

  • Clean bin: Remove the ice bin and wash it with warm water and mild detergent. Rinse thoroughly and sanitize with a food-safe sanitizer.
  • Descale and sanitize: Run a complete cleaning and sanitizing cycle using Monogram-approved ice machine cleaner and sanitizer to remove scale and biofilm.
  • Replace filter: If your installation uses an external water filter, replace the water filter cartridge according to the schedule or sooner if taste issues occur.
  • Check water source: If taste persists, have the household water supply tested for contaminants or odors.
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Repair Difficulty

Very Easy 1/5

Required Part

Water Filter Cartridge
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