Ice maker frequently freezes up with heavy frost or ice on the evaporator and internal surfaces.

Safety First: Unplug the unit before defrosting or working inside.

• Manual defrost: Remove ice from the bin and allow the unit to sit powered off with the door open until all frost melts. Use towels to catch water; do not use sharp tools.
• Check gasket: Inspect the bin door gasket for damage or gaps. Replace the bin door gasket if it does not seal properly.
• Door usage: Avoid frequent or prolonged door openings that allow humid air inside.
• Harvest function: If icing recurs quickly, the harvest/defrost system may not be working correctly and should be checked by a technician.