Monogram Won't Shut Off / Bin Full Detection Failure

Unit runs continuously and does not shut off even when bin is full.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed bin full sensor, disconnected sensor harness, reflective surfaces confusing infrared sensor, control board input failure

How to Fix / Troubleshooting

Safety First: Unplug the unit before accessing sensors or control boards.

  • Check sensor lenses: Clean the bin full sensor lenses with a soft cloth to remove frost or residue.
  • Remove reflective items: Ensure there are no shiny objects or liners in the bin that could reflect the sensor beam.
  • Inspect wiring: Verify the sensor harness is securely connected at both the sensor and control board.
  • Replace sensor: If the unit still fails to shut off when the bin is full, replace the bin full sensor assembly. If the problem persists, the main control board may be defective.
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Repair Difficulty

Medium 3/5

Required Part

Bin Full Sensor Assembly
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