Neff
User Interface Button Failure
Control panel buttons do not respond or respond intermittently
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn touch panel, Moisture behind control fascia, Loose ribbon cable, Faulty UI PCB
How to Fix / Troubleshooting
Safety: Disconnect power before removing the control panel.
Steps:
- Drying: If condensation is suspected, leave the unit off with the door open for several hours.
- Ribbon cable: Reseat the cable between the UI and main board.
- Clean surface: Gently clean the control surface; avoid excessive moisture.
If specific buttons remain non‑functional, replace the user interface module.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Panel
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