E14
Neff
User Interface / Touch Control Fault
E14 displayed, control panel unresponsive or erratic, some buttons not working
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective touch control PCB, Moisture ingress behind control panel, Loose ribbon cable between UI and main board, Cracked control fascia
How to Fix / Troubleshooting
Safety: Disconnect power before removing the control panel.
Steps:
- Dry the panel: If condensation or spills occurred, leave the unit powered off with the door open for several hours to dry the control area.
- Inspect ribbon cable: Remove the front control panel and check the flat cable connection to the main board. Reseat both ends carefully.
- Check for damage: Look for corrosion, burnt spots, or cracked solder joints on the UI PCB.
- Test operation: Reassemble and restore power to see if E14 clears and buttons respond.
Resolution: If the fault persists, replace the user interface module or complete control panel assembly as supplied by Neff.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Panel
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