How to Fix / Troubleshooting

Safety: Disconnect power before working near moving parts.

Steps:

Inspect ejector: Open the ice compartment and look at the ejector fingers or rake. Remove any clumped ice or obstructions.
Manual movement: Gently move the ejector arm (if possible) to feel for binding or broken gears.
Check switches: Some Neff designs use a micro‑switch to detect home position. Inspect for broken actuators or loose mounting.
Electrical test: With power off, test the ejector motor for continuity and check wiring back to the control board.

Resolution: Replace the ice maker ejector motor assembly or complete ice maker module if mechanical damage is found or the motor is open.

E16 displayed, ice maker cycles but no cubes are released into bin

Possible Causes