Ice cubes are very small, hollow, or irregularly shaped

Safety: Turn off water before removing filters or hoses.

Steps:

• Replace filter: If fitted, install a new Neff‑approved water filter.
• Check pressure: Confirm adequate water pressure at the supply tap.
• Clean inlet screen: Remove and clean the mesh filter at the inlet valve.
• Observe fill volume: During a fill cycle, check that the tray fills to the correct level. If not, the valve or flow meter may need replacement.