Neff Overcooling / Thermostat or Sensor Miscalibration

Ice maker interior too cold, ice cubes sticking to tray or shattering

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Faulty cabinet temperature sensor, Control board not regulating correctly, Incorrect temperature setting

Safety: Disconnect power before accessing sensors.

Steps:

Adjust temperature: Increase the set temperature slightly and monitor ice behavior over 24 hours.
Check sensor placement: Ensure the cabinet sensor is correctly mounted and not touching the evaporator directly.
Test sensor: Measure NTC resistance and compare to Neff specifications.

Replace the cabinet sensor if readings are incorrect. If the sensor is good, the control board may be faulty.

Medium 3/5

Cabinet NTC Temperature Sensor

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