E10
Northair Ice Bin Full Sensor / Infrared Beam Fault

Display shows E10; ice bin is empty but the unit will not start a new cycle and behaves as if the bin is full.

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Possible Causes

Blocked ice level sensor by frost or ice, Misaligned infrared emitter/receiver, Failed bin full switch, Damaged sensor wiring to control board

How to Fix / Troubleshooting

Safety: Unplug the ice maker before reaching into the bin or removing covers.

Steps:

  • Clear the bin: Remove all ice from the storage bin. Check for clumps of ice or frost blocking the sensor window or mechanical bin arm.
  • Locate the bin sensor: Depending on model, this may be an infrared pair (emitter and receiver) on opposite sides of the bin or a mechanical lever/arm that rests on the ice.
  • Clean sensor surfaces: Wipe the sensor lenses with a soft, damp cloth. Remove any mineral deposits or frost.
  • Check alignment: Ensure the IR emitter and receiver are directly facing each other and not bent out of position. Adjust brackets gently if needed.
  • Inspect wiring: Follow the sensor wires to the control board and verify connectors are secure and not corroded.
  • Test operation: Restore power and observe whether the unit now starts a cycle with an empty bin. If E10 persists, the sensor assembly may need replacement.

Note: Do not tape over or bypass the bin full sensor; this can cause overfilling and damage.

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Repair Difficulty

Easy 2/5

Required Part

Ice Bin Level Sensor
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