Ice sticks together in large clumps in the bin and does not dispense easily.

Safety: Unplug the unit before working inside the bin.

Steps:

• Clear bin drain: If your Northair model has a bin drain, ensure it is not clogged with ice or debris. Flush with warm water if needed.
• Check lid seal: Inspect the bin lid or door gasket for gaps or damage. Replace if it does not seal properly.
• Break up clumps: Manually break apart large ice clumps and discard any ice that has partially melted and refrozen.
• Usage pattern: Use ice regularly or adjust production settings to avoid long storage times that promote clumping.

Note: Most countertop Northair ice makers do not have a freezer bin; ice will slowly melt and should be transferred to a freezer for long-term storage.