Pro Breeze Incomplete Freezing Cycle

Ice cubes are wet and soft when they drop into the basket.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Freeze time too short due to sensor miscalibration, High water temperature, High ambient temperature, Weak compressor

Safety first: Unplug the unit before internal inspection.

Step 1 – Use cooler water: Fill the reservoir with cool (not hot) water to reduce freeze time.
Step 2 – Improve room conditions: Move the unit to a cooler room away from heat sources.
Step 3 – Check evaporator sensor: If the unit switches to harvest too early, replace the evaporator temperature sensor.
Step 4 – Monitor compressor performance: If cubes remain soft despite sensor replacement, the compressor may be weak and require professional service.

Medium 3/5

Evaporator Temperature Sensor (NTC)

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