Ice maker runs but ice cubes are too large and stick together in the basket.

Safety first: Unplug the unit before adjusting internal components.

• Step 1 – Adjust ice size: Use the control panel to select a smaller ice size setting and observe several cycles.
• Step 2 – Check shovel movement: Ensure the ice shovel moves freely and is not delayed by ice buildup or mechanical binding.
• Step 3 – Inspect evaporator sensor: Verify the sensor is firmly attached to the evaporator and not insulated by heavy frost. Defrost the unit fully if needed.
• Step 4 – Replace sensor if needed: If the unit continues to overfreeze, replace the evaporator temperature sensor (NTC).