RCA
User Interface / Keypad Failure
RCA ice maker display works but buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture under control panel, Worn or damaged keypad, Loose ribbon cable to main board, Faulty display/control PCB
How to Fix / Troubleshooting
Safety first: Unplug the unit before opening the control panel.
- Step 1 – Dry the panel: If condensation or spills occurred, allow the unit to dry for several hours with the cover off.
- Step 2 – Check ribbon cable: Remove the front panel and reseat the flat ribbon cable between the keypad/display and the main control board.
- Step 3 – Inspect for damage: Look for corrosion or cracks on the keypad PCB. Replace the control panel / display board if damaged.
- Step 4 – Test: Reassemble and test button response. If still unresponsive, the keypad assembly must be replaced.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Display Board
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