RCA
Ice Tray Drive Mechanism Fault
RCA ice maker makes a loud knocking or banging noise when the ice tray moves.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or stripped tray drive gear, Misaligned ice tray, Foreign object in tray mechanism, Worn tray motor
How to Fix / Troubleshooting
Safety first: Unplug the unit before accessing the ice tray mechanism.
- Step 1 – Remove ice basket: Take out the basket to expose the ice tray area.
- Step 2 – Inspect tray movement: Gently move the tray by hand (if possible) and look for obstructions or broken plastic pieces.
- Step 3 – Clear debris: Remove any loose ice chunks or foreign objects caught in the tray or drive area.
- Step 4 – Check gears: Access the tray motor and gear assembly. Look for cracked or missing teeth on the plastic gears. Replace the ice tray motor and gear assembly if damaged.
- Step 5 – Reassemble and test: After replacing worn parts, run a cycle and listen for smooth tray movement.
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Repair Difficulty
Medium
3/5
Required Part
Ice Tray Motor and Gear Assembly
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