Ice cubes are fused together in large clumps in the basket

Safety: Unplug before handling large ice clumps.

• Empty basket regularly: Remove ice to a freezer once the basket is full. Countertop Salter ice makers are not freezers; ice will slowly melt and refreeze into clumps.
• Check lid seal: Ensure the top lid closes properly and is not warped or obstructed.
• Verify ice full sensor: Confirm that the 'Ice Full' indicator lights when the basket is full. If it never lights, the sensor may be faulty and causing overproduction.
• Improve drainage: Make sure the basket is seated correctly so meltwater drains back into the reservoir.

Persistent clumping despite normal use may indicate an ice full sensor fault that requires replacement.