Salter
Harvest / Release Problem Without Error
Ice cubes stick to the evaporator and do not drop, requiring manual removal (no code shown)
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Possible Causes
Scale buildup on evaporator, Too long freeze time for selected size, Very low room temperature, Roughened evaporator surface
How to Fix / Troubleshooting
Safety: Unplug before manually removing stuck ice.
- Do not pry with metal: Use a plastic utensil or warm cloth to help release stuck cubes. Avoid scratching the evaporator.
- Descale evaporator: Clean the evaporator plate with a vinegar solution to remove mineral deposits.
- Use smaller cube size: Select a smaller ice size to shorten freeze time and reduce sticking.
- Check ambient temperature: Avoid using the unit in very cold rooms where the harvest cycle may be less effective.
If sticking persists despite cleaning and settings changes, the evaporator surface may be damaged and require professional assessment.
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Repair Difficulty
Easy
2/5
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